Privacy Policy
How VisaPro processes agency and operations data for B2B visa workflow services.
1. Scope and Data Roles
Falah Ventures (Bangladesh) operates VisaPro for agencies and internal operations users. Depending on workflow context, we process organization data and application records to perform contracted services.
2. Data Categories
- Agency profile and onboarding information.
- User account credentials and role-based access data.
- Assigned application records, notes, payment and call logs.
- Audit trails required for compliance and accountability.
3. Security and Access Control
VisaPro uses role-based access restrictions, authenticated sessions, and event-level audit records to reduce unauthorized access risks and strengthen accountability.
4. International and Cross-Border Use
Because agencies and end-clients may operate internationally, data can be processed across multiple jurisdictions. We align controls with globally recognized security standards and applicable laws.
5. Governing Legal Framework
Data processing is carried out under applicable laws of Bangladesh and relevant contractual obligations for cross- border services. Mandatory legal requirements in specific jurisdictions may also apply.